Employment Opportunities

Product Support Specialist

WebRezPro is a property management system (cloud-based software) used by the hospitality industry in more than 40 countries.

Our product support department is looking for a dynamic entry-level Product Support Specialist to help our clients navigate our software via phone, email and screen sharing.

Qualifications include amazing client experience skills, ability to work from home, a general aptitude with computers and the internet, as well as a knack for learning new software programs.

Hospitality experience is a big plus.

This is a full-time, work-from-home position.

General responsibilities:
  • Provide support and guidance to our clients via email, phone and screen sharing
  • Maintain current knowledge of WebRezPro software
  • Log client communication
  • Work with Programming and Sales Departments to ensure client satisfaction
  • Perform internal processes such as going-live checklists, setting alarms and recording customer service notes
Required Experience & Qualifications:
  • Critical thinker
  • Ability to prioritize and multitask
  • Ability to work as a team player while working remotely
Benefits:
  • Health + dental + healthcare spending account
  • RRSP matching program
  • Paid vacation, flex days and company holidays
 
**WebRezPro ranked in the Top 10 Best Places to Work in Hotel Tech for 2022 from HotelTechReport.**
 

Job Type: Full-time, Permanent

Salary: From CAD $42,000.00 per year

Please email your cover letter and resume to apply@webrezpro.com.

Software Developer/Programmer

Do you have a knack for programming? Do you have experience with open-source technologies such as Apache, MySQL, jQuery, JavaScript, Perl, etc.?  Does the idea of working from home sound appealing? Are you self-motivated and eager to tackle new projects? If so, WebRezPro might be a great fit for you.

We are actively looking for candidates of all levels of programming experience.

Please email your cover letter and resume to careers@webrezpro.com.